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FAQ
Who will do assembly of treadmill
Does this need ac to dc convertor / adapter?
No, there is no need for ac to dc converter/ adapter, you may directly connect with the domestic household power circuit.
Is it required separate electric connection or, domestic two phase?
No, it doesn't require a separate electrical connection and normal domestic two-phase is enough.
Does it have shock absorption system?
Yes, the model has a shock absorption system. The model has a gel-cushion shock absorption system with synthetic absorption material in the treadmill frame for absorption of shock during running. For better shock absorption, please check out our Heavy, or Heavy-Hike treadmill models, which comes with a Dura-Spring shock absorption system along with the Gel-Cushions.
Do we need stabilizer for it?
How much is the warranty for Treadmill?
The treadmill has 3 years of Motor warranty and 1 year of parts warranty.
Is it required separate electric connection or, domestic two phase?
No, it doesn't require a separate electrical connection and normal domestic two-phase is enough.
Is it better to use a treadmill mat under the treadmill?
A treadmill mat under a treadmill, adds cushioning to the running/walking. But it is not necessary, as enough protective cushioning has been added to the treadmill already. Users can add a floor mat as per their preference.
What are the factors shown on the treadmill display? What are all measured by the treadmill?
Is there any warranty for Elliptical and will company provide installation?
How much is the warranty for Treadmill?
The treadmill has 3 years of Motor warranty and 1 year of parts warranty.
Where to get warranty card from?
Once the product is received, we will send you the warranty card to the registered mail-id.
How will you service the product if any issue within the warranty period?
We will provide door-step warranty service for any such issues and get them resolved directly from your house. The customer can raise the issue with our Customer Care team through the website or our Customer Care Number. We will review the issue and arrange for a technician to visit the house for service
Can you give free installation for my location
Who will do assembly of treadmill
We will provide an online video guide to all of our customers and the installation can possibly be done within 40 minutes by the customer itself. In case if you need an installation service from a company, kindly contact our customer care service
How many days takes for delivery
For South - 6 days
For West - 8 days
For North - 10 days
For East - 12 days
For North-East - 14 days
Will you deliver it to 3rd floor (no lift)?
If the staircase is broad enough and easy to lift it (subjective to the convenience of delivery boys) ,then we can ask our delivery boys to deliver at your door step.
Easy Returns
This product is eligible for replacement/refund within 10 days of delivery in case of any product defects, damage or features not matching the description provided.Original package is mandatory for replacement/refund.
Installation free service
Does this need ac to dc convertor / adapter?
No, there is no need for ac to dc converter/ adapter, you may directly connect with the domestic household power circuit.
Do we need stabilizer for it?
If there are any frequent power fluctuations in your area, then you need a stabilizer.Otherwise it can work on the normal domestic power supply without stabilizer.
Does it have shock absorption system?
Yes, the model has a shock absorption system. The model has a gel-cushion shock absorption system with synthetic absorption material in the treadmill frame for absorption of shock during running. For better shock absorption, please check out our Heavy, or Heavy-Hike treadmill models, which comes with a Dura-Spring shock absorption system along with the Gel-Cushions.